Reference

dana55 Privacy Policy: Account And Wallet Data

Our Privacy Policy explains what we collect when you open a dana55 account, use DANA or QRIS, and move between the mobile lobby and account area.

DANA recordsQRIS recordsDevice choicesAccount requests
dana55 dana55 Privacy Policy: Account And Wallet Data
PRIVATE HELP PATHS

Ask About Your dana55 Data

A clear contact route helps when a Privacy Policy question involves your account or wallet record.

Account data request Ask us to confirm the account details connected with your phone verification step.
Wallet record question For DANA, OVO, GoPay, QRIS, bank transfer, or virtual account records, include the payment…
Session privacy concern If a mobile browser keeps an old session or your account shows an unfamiliar…
HANDLING YOUR RECORDS

Six Privacy Controls Behind Your Account

We handle privacy through practical account controls rather than broad promises. Phone verification helps us identify the account holder, while device and login events help us investigate access…

Purpose-based collection

We collect only the details needed for a stated account task, such as phone verification, login protection, wallet status matching…

Payment references

A DANA, QRIS, OVO, GoPay, bank transfer, or virtual account reference helps us reconcile a cashier event.

Cookie choices

Cookies can keep your login session and remember selected settings on your mobile browser.

Account security

Phone verification, login records, and device signals help us identify unusual access.

Retention periods

We keep records for as long as needed for the original account, payment, security, support, or legal purpose.

Changes and access

You can ask what personal data we hold, request a correction, or ask about processing through our account support path.

Privacy Policy Answers For Indonesia

These Privacy Policy answers address the account, payment, cookie, and device questions we hear most often. If your question concerns a specific DANA receipt, phone verification event, or mobile login, include that detail when you contact us so we can identify the correct record.

It covers account details, phone verification, login and device events, cookies, payment references, support messages, activity records, retention, sharing, and requests to access or correct personal data.

We use the phone number linked to your account to complete verification, protect account access, and match a support request. We do not ask you to provide a DANA, OVO, or GoPay PIN.

No. We may receive a transaction reference, amount, status, or timing from DANA or QRIS to reconcile a payment, but your wallet password and PIN remain outside our account records.

Use the account support path and state that you are making a personal data request. Include your verified phone number and the relevant account detail; we confirm identity before sending or changing records.

Cookies can preserve a mobile browser session and selected settings. Your browser controls can remove or block them, but account access may need a fresh login or may lose saved session preferences.

Retention depends on the purpose: payment reconciliation, account security, support handling, or a legal duty. We keep each record only as long as that purpose requires, then delete or separate it where applicable.

Yes, you can request correction through account support. Tell us which detail is wrong and provide the matching account reference; we verify your identity before updating personal data.